Boiler Installation Booking
Replacement starts at the desk, not the wall. A landlord phones or waits on an appointment flag and the works planner assigns a survey date. On that date we measure the property, mark the flue route, count the radiators and note the access so the new unit is chosen against the real load of the building rather than a catalogue guess.
The fit follows on an agreed half day. We lift the old unit, flush the visible loops, hang the new appliance, vent and commission it to the makers schedule. By the close the tenant hears a quiet start and the landlord holds a dated record in hand. For a rolled-out estate of many homes we sequence the swaps so corridors lose heat only briefly and the block never sits cold.
Annual Service Scheduling
The service loop outlives any single fit. Once we commission a boiler it joins the estate calendar with a fixed reminder window, so a healthy appliance is examined before the season turns. The engineer checks the burner flame, the heat exchanger, the pressure, the safety valve and the flue terminal, then logs the result against the property.
Landlords never chase us and tenants never sit watching a dial. The office books the next visit, sends the reminder and carries the file forwards, which means a landlord running many doors owns a calendar that wakes on its own year after year.
Emergency Callout Coordination
A cold flat after dark should meet a phone that answers. Our callout desk takes each emergency on +12174619572 or through the site, logs the symptom and dispatches the nearest available engineer with the right spares on the van. Priority calls are reached the same day wherever the estate sits in our ground rows.
We classify a leak, a dead pump or a smell as urgent and act at once, while a slow loss of heat moves onto the same week. Every callout is written back into the service file so the same fault does not visit twice without a root cause being recorded.
Landlord Certification Records
The certificate book is kept open all year, not assembled in panic before an inspection. Each gas service, each fit and each repair creates a dated document carrying the property, the serial number and the engineer name, all drawn up against the estate schedule so a landlord can hand over a straight file in a single go.
When the inspector calls, you hand over a folder that already answers the awkward questions. Handovers between managers, a change of let, or even the quiet sale of a block all move faster because the records were never allowed to go stale.
Radiator Balancing Surveys
A warm hallway and a cold bedroom are usually a balance problem, not a boiler problem. Our survey crew walks every rad in the property, measures the delta across each unit and adjusts the lockshield valves so heat arrives evenly instead of pooling at the first radiator in the loop.
Balanced systems run quieter, waste less fuel and keep every tenant at the same comfort. Landlords who skip this often replace a boiler that was never at fault; the honest fix is the cheaper one, and we set the loop straight before deciding that anything needs to come off the wall.
Smart Thermostat Integration
Control gear belongs to the plant loop, not to a shelf of gadgets. We specify, supply and wire smart thermostats that manage the property rota by rooms and by weather, so an empty hallway does not burn fuel all night. The tenant keeps easy comfort and the landlord gains a quarterly reading of usage.
Everything joins the existing boiler cleanly and is explained at handover with a plain phrase. We have no interest in turning an estate into an experiment; a smart thermostat earns its place only when it cuts cost without cutting warmth.